Welcome to our FAQ page! Below are answers to some of the most common questions we receive about our products, downloads, and policies. If your question isn’t answered here, feel free to reach out to us at [email protected].

1. What kind of products do you sell?

We sell digital BMW repair manuals in PDF format for various BMW models. These manuals provide detailed instructions for vehicle maintenance, repairs, and servicing.

2. How do I receive my purchase?

After you complete your purchase, you will receive a confirmation email. Within 48 hours, you will receive a second email with a link to download your manual(s). The download email will be sent from [email protected].

3. I haven’t received my download link—what should I do?

If you haven’t received the download link within 48 hours, please check your spam or junk folder. If the email isn’t there, contact us at [email protected], and we will assist you promptly.

4. What format are the manuals in?

All manuals are delivered in PDF format, which can be viewed on any device with a PDF reader, such as Adobe Acrobat Reader.

5. How do I download my manual?

  1. Open the download email from [email protected].
  2. Click on the download link provided.
  3. Your manual will begin downloading automatically.
  4. Once downloaded, you can access the manual using any PDF reader.

For more detailed instructions, visit our Download Instructions page.

6. Can I get a refund if I purchase the wrong manual?

Unfortunately, we do not offer refunds if you purchase the wrong manual for your vehicle. Please double-check your BMW model and year before completing your purchase to ensure you are buying the correct manual.

7. In what cases are refunds available?

Refunds are only available if:

  • You are unable to download the manual due to a technical issue on our end.
  • The file is corrupted or incomplete, and we are unable to resolve the issue.

For more information, please review our Refund and Return Policy.

8. What should I do if I have trouble downloading the manual?

If you encounter any problems downloading your manual, follow these troubleshooting steps:

  • Ensure you have a stable internet connection.
  • Try opening the download link in a different browser.
  • Clear your browser cache and attempt to download again.

If the problem persists, please contact our support team at [email protected] for assistance.

9. Can I return or exchange a manual?

No, since our products are digital downloads, we do not accept returns or exchanges once the manual has been successfully downloaded.

10. How long is the download link valid?

The download link provided in your email is valid for a limited time. We recommend downloading your manual as soon as possible after receiving the email.

11. Can I use the manual on multiple devices?

Yes, once downloaded, you can transfer the PDF manual to your computer, tablet, or smartphone for convenient access anytime. Be sure to save a backup of the file in case it is lost or accidentally deleted.

12. How do I contact customer support?

For any issues, questions, or inquiries, you can contact us at: